Water Journal : Water Journal May 2013
NATIONAL WATER EDUCATION, EFFICIENCY AND SKILLS CONFERENCE The National Water Education, Ef ciency and Skills Conference was held at Brighton Beach in Sydney on 5--7 March 2013 and offered a wide spectrum of presentations, workshops and networking opportunities. 42 Conference Report The 2013 National Water Education, Ef ciency and Skills Conference got off to a ying start with cross-conference keynote speakers Jacob Tompkins and Anne Barker. Jacob Tompkins, Managing Director of WaterWise UK, gave a spirited cross-conference speech highlighting that water ef ciency activities in Britain are almost entirely based on work carried out in Australia. Jacob continually mentioned Australia as a world leader in ef ciency, and expressed his dismay at recent media coverage related to possible changes in the level of commitment to water ef ciency programs. Jacob reinforced the need for water ef ciency to continue as core business, especially in relation to the water- energy nexus and the possible consequences of inef cient use in the future. He urged practitioners to continue the world-leading work in water and water-energy ef ciency programs, and called for all organisations to continue to investigate, research and develop ef ciency programs. He highlighted the need for industry to work together with regulators and Governments to appropriately value these programs and their overall costs and bene ts to the community. Anne Barker, Managing Director of City West Water, spoke about boosting customer value through increased productivity. Focusing on the key points to 'innovate or perish', 'create better managers', and 'make better use of skills'. Anne used a range of research outcomes to reinforce the point that innovative businesses are twice as likely to report increased productivity compared with businesses that don't innovate. Anne presented the Technical Of cer Development Program, developed by City West Water. The four-year program focuses on the core business operations of City West Water, and offers the bene ts of an accelerated cadetship, a training scheme, and an experience scheme, which is cost-neutral. It bene ts Engineers, allowing them to concentrate on engineering work; the 'older' staff members are encouraged to pass on their knowledge and experience, increasing work satisfaction and their sense of value -- and the cadets, who get the opportunity to rotate through various parts of the business. Combined, this improves staff morale and productivity, provides opportunity for innovation through knowledge sharing and cooperation, and a career path for technical of cers.
Water Journal April 2013
Water Journal June 2013